If you are ready to go:
And if this is new to you:
How to use . . .
Deep background:
* Help desk * |
Why bother? Because we all need to learn, to be able to communicate better: more easily, more succinctly, and most likely in fact not necessarily all that much more in terms of sheer quantity of time spent. (Remember that every hour you waste sitting in an airport or on a plane is an hour stolen from your real work. So let's see how we can use our latest technologies to do a better job of all this.)
Because we need to behave in a more responsible manner and do what we can, including through clever use of these technologies, to cut our CO2 etc. profligacy. Start by using this toolset to see if you can reduce your physical travels by half. Go on a CO2 diet. You and the planet will feel a lot better.
The toolset you see on this page is explained in this first instance largely in terms of one-on-one communications, with the option of trying it out with us at The Commons and our various programs that use these tools. But bear in mind that the final objective is not so much talking with us (though that is certainly a pleasure from this end), but rather to put these tools before you for broader uses. With your other colleagues in various places around the world, and of course in group situations.
Every morning: Our computer boots up with Skype in place, and the SightSpeed icon just a single click away. (Note: You cannot use the two programs at the same time, so if you are in Skype and want to use SightSpeed for say a group conference, you have to leave Skype and then call up your SightSpeed connection. No big deal. Just about seamless (like any good transportation system.)
Fair enough. But if you are not already a skillful user, before you get started kindly take a bit of time and trouble to ensure that this is going to be an easy and successful experience. No big deal really, but a bit of care in setting up properly will go a long way to making this a useful experience for you. So read on.
| Check out your system first | |
What you have here is one-click access to some very complete group work facilities, which you will find amply explained below and on the sites themselves. But let's start by checking out your system requirements, showing you first an optimum but still quite affordable set-up, following that with a rig that is perfectly useful for daily operation.
Minimum System Requirements
CPU
- Windows: 1 GHz or Faster
- Macintosh: G4 1 GHz or Faster (Intel Processors are Supported)
RAM
- 256 MB
Operating System
- Windows 2000, XP, Vista
- Macintosh OS X 10.3.9 or Higher
Internet Connection
- High-speed Internet Connection such as DSL or Cable Required for Full Motion Video
- Will work in somewhat degraded modes down to 56k dial-up connection.
Windows Requirements Windows XP, Vista:
- Requires Internet Explorer version 6 or higher
- Updated Web camera drivers
Windows 2000:
- Requires Microsoft Service Pack version 4 or higher
- Requires Internet Explorer version 6 or higher
- Updated Web camera drivers
Peripherals
- Sound card, with headset or speaker phone
- Web Camera
- Compatible with almost every webcam that works for Windows and Mac.
- (Click here for a useful listing. Note: If you wish only voice access, you will not need a webcam.)
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IP Conferencing although fast advancing is still very much in the process of finding its way. This means that when things are well prepared and conditions correspond, then it can offer an extremely satisfying and useful experience. On the other hand if you are working alone and without good support, you will need to exercise patience and forbearance from time to time. And in this a little knowledge about what you are actually trying to do helps.
The bottom line: if you have a low frustration threshold and expect things always to work the first time around, this is probably not for you. Come back again in a year or so and you will certainly find a more facile working environment. But then too, you will have missed twelve months of working creatively with others perhaps many miles away and who just may have a lot to share with you, to teach you, and, yes, to learn from you. And of course, imagine all the CO2 that you are not burning when you keep off that plane. That should make you feel good, and the planet and your children will certainly thank you.
One of the more daunting tricks of these technologies is not only to get them up and working (which fortunately is getting cheaper and easier with each generation of new products), but also the no less challenging task of figuring out how to make good and full use of this new toolset. This is not always so self evident and does require a bit of a strategy. Let us share with you some of the main lessons we have learned over more than a decade of working with these tools on a day to day basis with colleagues around the world and coming in from a wide variety of technology and economic environments.
For our part, when we go on line with services like Skype, SightSpeed or MSN Messenger, which by the way we keep on line during the working day, we make sure in the first place that we restrict entry only to those friends, family and colleagues that we wish in fact to hear from. In each case when you get the product up and working, it is worth paying some attention to seeing how this can be done.
First, be advised that small things can make a difference. Here are 7 user hints for easy and effective videoconferencing
But the other half of this coin is the matter of netiquette: how do we then figure out how best to let someone know that we want to speak or videoconference in a manner which is properly discreet and not disruptive of their work or concentration. Now there is of course the option there of simply and boldly clicking them in -- but this as you can well imagine amounts to an uninvited breaking down of their door. So we don't do it.
All three of these first level of software products offer the possibility of leaving them a discrete note inviting them to a meeting, which they can then ignore, give you a good time for or whatever. This is very handy and works well for us and those with whom we are in frequent contact.
Finally a note on CO2 et al. These technologies will, if you give them even half a chance, help you gradually to cut back on your physical movements, which of course is what in our view at least "New Mobility" is all about. If in the Kyoto World Cities Challenge we are asking on the cities to cut back on their CO2 and traffic by 20% in 20 months - well it is only fair that we do at least as well for our own part. And indeed we can.
Skype is a world-wide IP communications platofrm offering free or almost free calls anywhere in the world.
Since it is easy to install and enormously cost-effective (and secure), we have found that even our most technology wary colleagues are able to get the swing of this and more over to it comfortable without having to undergo some kind of gut-wrenching mid-life culture change.
It is our goal to move all of our international colleagues over to this handy means of communicating (or some similar, see below for a few more options), since we are convinced that those who are working to push the frontiers in these important areas need to have easier and cheaper access to each other.
Click here to get full background information on Skype, as well as step by step guidelines for the very easy download and install routine. The whole thing should take you no more than ten minutes. And if you wish to test your system, just pop the name "newmobility" into the address box and you will be directly in touch with us here. Quality: very high. Cost: zero.
Skype tools:
There is also provision for useful things like voice mail messages, SMS, call forwarding and a few more things, but you will see that once you get in and start using it. But in the meantime, if you click to all features you will find a comprehensive listing and explanation of how all this works.
And after Skype? Good question. Once we have begun to get comfortable with using Skype both for point to point phone calls, and also group conversations (more on that when you are ready), we can then start to think about migrating to something more ambitious and useful for deeper and more effective communications. Videoconference and group work. But let's start by getting good with Skype.
If you are comfortable in this general technology environment, all you have to do is
click here and follow your nose. If not, just drop down to the next paragraph and the leads it provides to facilitate your access.
And if you are not accustomed to this sort of thing, courage! In truth it's no big deal. You will quickly get comfortable with this new and very useful functionality. Very high quality Help & On-Line Support available direct from: http://www.sightspeed.com. Be sure to check out your system and equipment requirements first (more on this below).
And once you get comfortable with this, we can begin to look further and start to make use of some of the more complete group conferencing packages, for which more information follows.
SightSpeed supports The Commons and the New Mobility Agenda:
Once you have been on line a few times with our 'alpha' or learning system thanks to Skype or SightSpeed, it will be easy for you to take the next step, which is our much more complete and powerful group work and conferencing environments. The excellent and ever evolving software for this has been developed by a group called First Virtual Communications, based on early work carried out at Carnegie Mellon University going back a full decade. It is a mature product that works. We are grateful to our long time friends and colleagues at the Construction IT Centre of the University of Maribor in Slovenia for making these sites available to us for our pioneering public interest work.
Note: When you enter either of these sites for the first time, please bear in mind that there is no need for you to register. Thus when it asks you to "sign in" you can safely ignore and keep moving right along, as if no one ever asked. (Later when you decide to join and wish to make fuller use of the capabilities, we can set up your sign in routine.)
Both of these group work programs -- PC only, sorry -- are comprehensive tool sets for distance group work: they offer not only offer direct or group videoconferencing and/or voice access, but they also accommodate different levels of participation (works with full webcam/sound, sound only, no-see no-hear but view visual proceedings). You will see more about this as you get into the programs themselves.
Thanks to a long standing relationship of friendly cooperation and exchange on matters relating to our deeply shared common interests and commitment to the sustainability agenda, the use of this system is free to The Commons and our programs and international associates and supported, with all costs and technical overheads most kindly covered by our colleagues at the Construction IT Centre of the University of Maribor in Slovenia.
You will understand that all this is in continual and rapid evolution. Nothing stands still in the world of the web. Thus, we are already working with Beta versions of several voice and video products, and when we have something interesting to support this information will be shared with the group. What we can say about all of this, however, is that with the move over to broadband and IP a number of things are settling down, which means that the transition to the next generations of video and voice technologies should be pretty smooth and painless. But then again, who really knows? ;-)
Attitude (Check out yourself too)
How to use. . . and protecting your time
Skype: Free IP Telephone
There is quite a bit more to Skype than just one-on-one telephony, and while you will find all of this once you sign in -- click here to all features -- let us point you to some of the tools that we find handy and use often:
Already on Skype? Click here to call us direct.
SightSpeed: videoconferencing and group work system
The free SightSpeed.com package is the fastest and easiest to make that first contact. Requires IE 6.0. or better. Works for both PC and Mac. The install routine is straight-forward with quick and clear step by step instructions for your first visit (download plug-in and off we go). Your cost for use with us: zero! (And later if you decide to use it more generally in support of your work, very cheap.)
Ideally in addition to your high speed internet connection and basic computer set-up, and Internet Explorer 6.0 or better, with sound card (see
System Check below, ideally you have a proper webcam. But even that is not absolutely necessary for the trial. If you are without camera, you will still be able to hear and see us in this first step.
Once you get the hang of it, you can then organize group conferences with up to four participants. (If you need a larger conference space, say up to 200, please get in touch.)
Please take five minutes to read the following before you start to use.
Still running into problems and areas of uncertainty? Don't worry, pick up the phone and let us hear from you via Skype or the suddenly very old phone system +331 4326 1323 or try an email at secretariat@ecoplan.org.
The SightSpeed group has generously offered to support the work of The Commons, the New Mobility Agenda and the Kyoto World Cities 20/20 Challenge program by offering free one year subscriptions to all those who are cooperating with these projects. All we need to have for you to set up your free service is a one line email indicating your interest addressed to secretariat@ecoplan.org, with a copy to pzottolo@sightspeed.com.
Group work and conference environment
Our virtual office is intended for private meetings and consultations, including eventual initial conversations about either our on-going work, future projects or ideas that you may have for collaboration or support. (The full office address in case you wish to pop it into your IE browser direct is: http://cgiserver.uni-mb.si:8080/clicktomeet/index.htm?ID=200. If I am not there when you check in, please drop me an email note and we can setup a mutually convenient time for a meeting.)
There is more to this than just videoconferencing (a powerful state of the art tool for our daily uses in any event). The program works to turn all more commonly used applications into a multi-level group work environment, integrating with the common desktop applications, your web browser, Windows Messenger and Outlook for calendaring and scheduling. The simple upload of PowerPoint, Word and Excel files allows seamless collaboration with others in the conference. (The full conference room address in case you wish to pop it into your IE browser direct is: http://cgiserver.uni-mb.si:8080/clicktomeet/index.htm?ID=16143.)
The Future
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Last updated on 11 April 2008
