[Teleconference 98: Conference Tools ]

Help Desk

When You Have a Problem...

Help Desk

This Help Desk is your first point of reference for assistance in the conference. From here, you can link to the following depending on the nature of your problem or question:

Navigation Help

Navigation Help is the place to go if you require help in getting around the site or the Net more generally,

Discussion Help

Discussion Help is where you turn for assistance in using the interactive components of the conference: commenting, following the discussions, searching the discussions, and how to organize "Poster" or "chat" sessions.

System Requirements

System Requirements: Life on the Web can be agreeable (thought there always will be rough spots). But it won't give you much satisfaction if you come in underequipped. This section addresses the minimum requirements for efficient participation. And to put you in the ballpark, the current cost of a full function computer rig that will give you the access you need is barely more than a thousand US dollars. Or the cost of a round trip air ticket Paris/Gothenburg/Paris. Which kind of defines your choice.

Help in the WebBoard Discussion Forum

Directly available on the WebBoardsite. You will also find Search help there.

Help in Locating Participants

The Particpants and Bios section is your operational lead there.

Basic Web Skills

If you are new to the Internet's World Wide Web (WWW), you may want to go to Tips for Good Web Practice in the Zero Emissions pilot site (with Help for Tyros) for a quick consultation and a few linked tutorials and learning sites. If you already have some basic knowledge of WWW navigation, go to the Navigation Help for a quick reminder:

Hot Line:

A Few Tips to Make Life on the Web More Pleasant and Productive

If you are using a browser that supports graphics and have a slow modem or a slow connection, you might consider turning off the graphics loading mode. This can make a BIG difference in terms of the speed of operation!

In Europe you can do yourself a very big favor indeed by avoiding peak hour traffic and moving on the Web, why not?, sustainably. You really do want to make the right choice on this, since as things slow down efficiency suffers and patience runs out. The worst hours seem to be from 15:00 (nine a.m. back on the East Coast) to 19:00 Paris time. Best are mornings, the earlier the better, and later at night. The crunch over in the United States is worse during the working day.